Contact information
We’re here to help you bake something beautiful! At kodal.shop, we value our customers and are dedicated to providing the best support for our Premium Baking Molds and Kitchen Tools. Whether you have a question about an order, need shipping information within the US, or want advice on which mold is best for your next recipe, our team is ready to assist.
Get In Touch
- Operator: 100X35 GLOBAL INC
- Email: support@kodal.shop (We aim to respond to all inquiries within 24 hours on business days.)
- Phone: +1 346-750-4757
- Address: 6501 ARLINGTON EXPRESSWAY B105 #7596, JACKSONVILLE, FL, 32211, United States
Business Hours
Our customer support team operates from Jacksonville, Florida. Please note our operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
- Saturday - Sunday: Closed
Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
- Order Tracking: Please include your order number in your email for faster service.
- Shipping: We offer Free Domestic Shipping on all baking mold orders across the United States.
- Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
- Secure Payment: All transactions are securely processed in USD.